We're Expanding Our Booth, Hosting a Product Demonstration, Hospitality Suite and More

We're looking forward to seeing you at The Tenth Annual Behavioral Health Information Mnagement Conference and Exposition. This conference will be held Wednesday, April 14 through Thursday, April 15, 2010 at the Renaissance Hollywood Hotel in Hollywood, CA.

We're excited to announce that we will be expanding our booth presence, will be a major sponsor for a third year running, will be hosting a hospitality suite and more. Please follow this blog and the Events section of our website as we plan this important event.

If you would like to register as an attendee or view the preliminary program, please follow this link.

Topics and Presentations will Include the Following:

• Nationwide developments in IT policies and financial incentives to promote widespread adoption of electronic health record systems (EHRs)
• Up-to-date developments in IT initiatives and requirements from California's Mental Health Services Act
• Challenges, solutions, and benefits to implementing electronic health record systems
• Policy changes impacting privacy, security and data requirements for mental health, alcohol and other drug programs
• Case studies of how to use electronic data for decision support and quality improvement programs
• Involving clients and families in PHR and other web-based solutions to enhance treatment and wellness
• Participate in discussions and network with your colleagues! Meet the major software companies serving mental health, alcohol, and other drug programs and evaluate their products - all in one exhibit hall!

Our First Three LA County DMH Contract Providers Implement Welligent Their Own Way!

Our integrated clinical and billing system can be rolled-out to your agency and users in a variety of ways.  Each of our first three (1st 3) LA County Contract Providers are currently live on the Welligent system and each agency customized their roll-out plans to fit their specific needs, strengths, and culture.  Here’s a brief summary of how we did it:

Clinical and Billing

One agency is rolling out their entire agency program by program.  They started by rolling out one small program.  The clinicians in this program started entering their clinical documentation in Welligent, which generates individual claims for each completed services, and the billing department began working those claims and submitting small claim batches to LA County DMH via EDI 837 and 835 transactions.  We also used our integrated eligibility checking with State Medi-Cal to verify eligibility using the EDI 270 and 271 transactions.

Billing Only

Another agency is rolling out their billing using the same program by program approach, but is not ready to integrate the clinical portion of Welligent.  So the agency’s Project Manager and their billing department collect the daily logs, enter the data into Welligent, and process the claims to LA County DMH via EDI 837 and 835 transactions.  This agency has decided to step-up their billing roll-out to prepare for the DMH IS shut down in December and January.  When the DMH IS system comes back up in February, their claims will be worked and ready to submit.

Clinical Only

The third option is a clinical only roll-out and that’s what another agency decided was best for them.  They rolled out their entire clinical staff in all programs and will review the “claims” that are in Welligent to understand the entire integrated cycle from clinical to billing before they begin submitting claims to LA County DMH via EDI transactions.

All three agencies are happy with their implementation methods and are working through the complete integration of Welligent into their clinical and billing processes.  All agencies have different strengths and cultural issues to deal with and Welligent is flexible enough the guide you towards the implementation roll out that works best for you.

About the Welligent User Community of LA County DMH Contract Providers

Our goal is simple. To build a community of Welligent users that share information, solve problems, and improve our products and services so we can deliver the most cost-effective web-based software service to meet your business needs. As a current Welligent ASP customer, your agency is invited to participate as a valuable contributor. Our user communities are strategic partners in our software implementations, customer support, and product and services development.  As a Welligent California User Community (WCUC) member, you join a community of users with needs similar to your own and you have an open forum to collaborate and exchange information with Welligent staff and other customers.

Our goal for the Welligent California User Community (WCUC) is to focus on common objectives related to LA County and State of California funding sources, forms and paperwork, billing rules, reports, and audit requirements. Our objective is to standardize where it makes sense for our customers, while providing enough flexibility to address individual needs that are unique to each customer. As our products and services evolve, we will utilize the user community to create long-term strategies and best practices to meet the changing needs of your agency and our provider communities in California.

Welcome to the Welligent California Customer blog! 

We created this blog in order to share information and exchange ideas as we implement and support our CA customer base.  We envision this blog as an extension of the Welligent CA User Community and a place for our staff to share information with you.

Please give it a try by reviewing our posts and by posting your own comments.  Please let us know what you think!